Privacy policy
Emerging Information Systems Inc. Web Site Privacy Statement
Last updated January 1, 2004
Emerging Information Systems Inc. (EISI) is committed to controlling the collection, use and disclosure of your personal information and protecting your privacy online. This Privacy Statement is a simplified version of EISI’s Privacy Policy and describes how EISI may or will collect and handle your non-personal and personal information in connection with your activities with EISI, including those related to Internet services controlled by EISI, including Web sites and FTP servers. EISI’s Privacy Policy is in compliance with federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act. You should read this Privacy Statement before using this web site and before engaging EISI for products or services. If you would like a copy of EISI’s Privacy Policy or have any questions, comments or issues pertaining to this Privacy Statement please contact our Privacy Officer at: privacy.officer@eisi.com or at the mailing address at the end of this Privacy Statement.
Collection and Use of Personal Information
EISI collects two types of information about our users: Non-Personal Information and Personal Information.
Non-personal information is the anonymous information that is automatically collected when you use any of EISI's Internet services. Non-personal information includes: IP (Internet Protocol) address; server IP address; server port; domain used to access an EISI Internet service; referring domain or Web site; type and version of operating system and Web browser; search query (keywords entered into a search engine); the date and time the access occurred; which resources were accessed. Non-personal information is only used in aggregate form in order to track and improve the efficiency of EISI's Internet services.
Personal information means any information about an identifiable individual, and may include: (i) your name, address, phone number, fax number, or email address; and (ii) credit and/or billing information. Personal information is collected by EISI when you voluntarily give it to EISI. We may also receive personal information from our business partners and other third parties, provided that such parties confirm to us that you have consented to the disclosure to EISI of your personal information.
EISI collects and uses personal information to provide you with the products and/or services you have requested from us and to contact you by telephone, fax, and email in order to provide you with product-related information, including: news; training and support; customized services; product documentation; promotional materials. You may at any time withdraw your consent to any further collection, use or disclosure of personal information by giving us reasonable notice.
Disclosure of Personal Information
To enable EISI to efficiently provide the products and services you have requested, EISI may share your personal information with third parties who are acting on EISI’s behalf as agents, suppliers or service providers. Such third parties are only provided with such information as is necessary for the purpose stipulated by EISI and are subject to strict terms of confidentiality. EISI will not otherwise disclose your personal information to anyone or any organization. If you have questions or concerns about the disclosure of your personal information, or if you believe your information has been improperly disclosed by EISI, contact our Privacy Officer at the address contained at the end of this Privacy Statement.
Maintenance and Accuracy of Information
EISI will try to ensure that information about you is accurate, complete and up-to date. EISI will document and archive your information for as long as we have an ongoing business relationship with you and will use the information collected about you only for the purpose for which it was collected. Subject to all applicable laws which may require EISI to otherwise retain or destroy information, at the time that our business relationship is terminated, we will maintain copies of all information collected for a period of two (2) years. At the end of the two-year time period, your information will be destroyed or your personal information will be deleted and the sum of the information (which would now be anonymous) will be added to a permanent archive of business statistical information for our use.
EISI is dedicated to keeping its records up to date. As long as we have a business relationship, we will periodically verify that our records are accurate with you. This verification may take place as a telephone call, fax, email, or in person. When you engage us for services, we will request that you provide us with authorization to contact you periodically in this regard. If at any time you feel that our records are inaccurate, or that your information has been used for a purpose other than that intended, please contact our Privacy Officer at the address contained at the end of this policy.
Security
EISI is committed to the security of your personal information and EISI has policies and procedures in place to protect the privacy of your personal information. Personal information shall be protected in a manner commensurate with its sensitivity and reasonable steps will be taken to prevent it from being stolen, lost, accessed, copied, used or modified without permission.
Access to Information
You have the right to access the information that we collect about you. You may request at any time that you be given access to view the information, and recommend to us any corrections that should be made.
After receiving a request, and subject to any applicable laws preventing EISI from providing access to you, we will contact you within five (5) business days to arrange a date and method for providing you with the access you have requested. In most cases we will be able to provide you with this information by telephone if we can verify your identity, otherwise we will request that you appear in person at our offices, at which time a member of our staff will assist you in viewing the requested material.
If you believe that there is an error in the information we have on file about you, you can request, in writing, that our Privacy Officer review and correct the information as necessary. When you file your submission you should include a copy of the updated, correct information. The Privacy Officer will verify the authenticity of the submitted documents, as well as their validity for our purposes prior to updating our records.
EISI's Privacy Policy does not intend to create any contractual or other legal rights in or on behalf of any party. EISI reserves the right to change this Privacy Statement at any time by posting revisions on the NaviPlan Web site.
If you have questions or concerns about the security of your personal information, or if you believe your information has been improperly released, contact our Privacy Officer at privacy.officer@eisi.com or at the address contained at the end of this Privacy Statement.
Contact Information
You may contact EISI as follows:
Privacy Officer
Emerging Information Systems Inc.
330 – 500 St. Mary Avenue
Winnipeg MB R3C 3Z5
CANADA
Or by phone at 204-943-3474
