News

NaviPlan Bulletin: Update on Vista issues in Windows-based formats

Summary

The purpose of this bulletin is to advise NaviPlan customers about issues that occur when the software is installed on a computer with Windows Vista, Microsoft's newest operating system. The issues apply to the current versions of Windows-based formats in Canada (version 8.3b) and the USA (version 9.0i).

Severity

Minor – the software is operational.

Impact Assessment & Recommendation

Validation testing with the Windows Vista operating system has been completed to address compatibility issues. The following issues were identified:

Issue Summary

Issue Details

Online Help issues

Limitations with the 16-bit Help file prevent About Help and How to Use Help from functioning.

It is recommended that the 32-bit WinHlp32.exe be downloaded from Microsoft to use with Naviplan software.

Visit the Microsoft website to download WinHlp32.exe

User interface issues

1. The title bar icons do not properly appear on the Vista windows. They were removed and their functionality was moved into the properties (right-click) menu.

2. An open pop-up window may not be visible in the Vista taskbar thumbnails or Flip 3-D references. Reports/graphs are visible in both.

1. Use F1 to obtain the context-sensitive help for windows that do not have a right-click menu. For windows that have a right-click menu on the title bar (i.e reports and graphs), all functionality that was accessed through the title bar icons can be accessed through that menu.

2. No workaround.

These issues will be addressed in a patch release, which is planned for early-April 2007. All users will be notified via email. To update your email address in your profile, visit EISI user services: https://users.eisi.com/.

Please contact EISI Technical Support with any questions at 888.692.3474 (option 4).